Outlook 2010 Basic


SKU: N/A Category: Tag:


Outlook 2010 Basic

Duration: 1 day

This Outlook 2010 Basic ILT Series course covers the basic functions and features of Outlook 2010. Students will learn how to read,
create, send, and forward e-mail messages. Students will then learn how to manage messages and attachments,
configure message options, and use search folders. Students will also learn how to manage contacts, use the
People Pane, work with tasks, create appointments, and schedule meetings.
This course will help students prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam 77-884).

For comprehensive certification training, students should complete the Basic, Intermediate, and Advanced
courses for Outlook 2010.

• Windows 7: Basic or equivalent experience

Course Outline

Unit 1: Getting started

  • Topic A: The program window
  • Topic B: Outlook Today
  • Topic C: Getting help

Unit 2: E-mail

  • Topic A: Reading messages
  • Topic B: Creating and sending messages
  • Topic C: Working with messages
  • Topic D: Handling attachments

Unit 3: E-mail management

  • Topic A: Setting message options
  • Topic B: Managing junk e-mail
  • Topic C: Using Search folders
  • Topic D: Printing messages and attachments

Unit 4: Contacts

  • Topic A: Working with contacts
  • Topic B: Using contact groups
  • Topic C: Using the People Pane

Unit 5: Tasks

  • Topic A: Working with tasks
  • Topic B: Managing tasks

Unit 6: Appointments and events

  • Topic A: Creating and sending appointments
  • Topic B: Modifying appointments
  • Topic C: Working with events
  • Topic D: Using Calendar views

Unit 7: Meeting requests and responses

  • Topic A: Scheduling meetings
  • Topic B: Managing meetings