Description
Introduction to Salesforce Training Administration and Configuration SPADM203 VILT
THIS IS A VIRTUAL CLASS! You are purchasing a virtual seat to this class which will be held on the date you select. Upon your checkout completion, you will receive a class link from ExecuTrain corporate which will contain a link to download your course workbook. For more information about virtual classes, please contact us! (260-432-9077)
Description
Prerequisites
Objectives
A student in this class will learn how to administer Salesforce, configure Salesforce and develop new applications utilizing the Force.com platform.
Outline
The class presents a broad range of topics cover just about everything on which a student will be tested.
These topics include but are not limited to:
- Basic administration
- The Force.com architecture
- Configuration
- Customization and data management
There is in depth coverage of system security topics such as:
- Users
- Licenses,
- Profiles
- Field Level Security
- Permission Sets
- Record Security
- Organization Wide Defaults
- Role Hierarchy & Roles
- Sharing Rules
- Account Teams
- Sales Teams
- Queues
The object model related to sales force automation, marketing automation and service is thoroughly covered as well with sections on:
- Accounts
- Contacts
- Opportunities
- Products & Price Books
- Quotes
- Leads
- Campaigns
- Cases
- Solutions
- Knowledge
- Ideas and Answers